The NHS Friends and Family Test (FFT) was launched in 2013 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed.
At Almondsbury Surgery we value and welcome your feedback as we strive to maintain a good service to you and understand how we can improve it in the future.
We use the “I Want Great Care” website to capture your thoughts and opinions. The web address is https://www.iwantgreatcare.org/ and it is an anonymous way to give your views after receiving care or treatment across the NHS and with us in particular.
Our GPs welcome individual comments and NHS England encourages feedback on the surgery as a whole, so both types of review are welcome.
When you have submitted your reviews, you will receive a confirmation email and you have to respond to this in order for your review to be posted on the website.
We look forward to hearing from you.